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Frequently Asked Questions
Frequently Asked Questions (FAQ)
About Elev8 Motorsports
- What is Elev8 Motorsports?
- We’re a performance parts and motorsports accessory retailer, backed by 24/7 email support, free shipping on orders over $500, and a low‑price guarantee.
- Why should I trust Elev8?
- We match competitor prices—if you find a lower price, we’ll match it. Plus, our secure checkout ensures a safe buying experience.
Products & Availability
- What kind of parts do you carry?
- We specialize in turbo tuner kits, intake & boost piping (Subaru WRX/STI), Eibach coilovers, performance exhausts for VW, Mercedes, Lamborghini, Toyota, Audi, BMW and more.
- Are items in stock and how fast do they ship?
- Most popular items are in stock. Orders over $500 ship free; standard orders ship within 1–3 business days.
- Can I backorder an out-of-stock item?
- Yes! Email us to inquire about restocking or alternative options when a product shows “Out of Stock.”
Shipping & Delivery
- What are your shipping options?
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- Free shipping on orders over $500.
- Standard shipping rates for orders under $500.
- Select “Local Pickup” at checkout for in‑person pick‑up.
- How long will delivery take?
- Orders ship in 1–3 business days; delivery timing depends on your location and chosen method.
Pricing & Discounts
- Do you match prices?
- Yes! Send us a link to a lower advertised price and we’ll match it, guaranteed.
- Do you run promotions?
- Check our “Trending” deals weekly, follow us on social media, and subscribe to our newsletter for the latest promos.
Support & Returns
- How do I contact support?
- Email support is available 24/7 via the contact form or direct email; expect a response within one business day.
- What’s your return policy?
- Unopened items may be returned within 30 days. Custom or used parts cannot be returned. Return shipping is the customer’s responsibility unless it's our error.
Media & Community
- How can I get featured in your gallery?
- Tag your install shots with #elev8motorsports on Instagram. If selected, your ride will appear in our Inspire gallery.
- Do you sponsor builds or racing teams?
- Yes! We sponsor #TeamELEV8 projects. Follow us on social media for news and build features.
Still Have Questions?
Email us any time via our website contact form, or follow us on Instagram for updates, tech tips, and community builds.